Experience amazing

With Lexus Insurance Services

Who we are

Lexus Insurance Services are the official car insurance experts for Lexus in Europe, ensuring high quality and affordable products remain a key part of our Experience Amazing mindset. The Lexus Insurance Services division provides exclusive insurance products and mobility services for the Lexus brand.

Lexus owners always come first

Redefining the insurance experience for Lexus owners in Europe, we offer an exclusive range of insurance products to Lexus’ customers and services supporting Lexus Europe. Our insurance services seamlessly integrate into Lexus car offers, ensuring an exceptional customer journey. Above all we are proud of our unique focus on high-quality experiences, professional claims service and repairs performed by expert Lexus craftspeople using original Lexus parts.

DEDICATED TO THE VERY HIGHEST STANDARDS

At the heart of our commitment lies a dedication to creating a safer, more secure future while enhancing the mobility experience for our customers.

Mission

To contribute to the development of a vibrant society and help secure a sound future for the planet, by enabling safety and peace of mind through the global insurance services business

Mission

MISSION

To contribute to the development of a vibrant society and help secure a sound future for the planet, by enabling safety and peace of mind through the global insurance services business

Vision

To help enhance our customers’ mobility by ensuring their security and satisfaction and by lowering the total cost of owning and using a car.

Vision

VISION

To help enhance our customers’ mobility by ensuring their security and satisfaction and by lowering the total cost of owning and using a car.

Values

As part of the Lexus family, we share common values. Our teams strive to champion: Customer focus; Integrity; Teamwork; Innovation and Professionalism.

Values

VALUES

As part of the Lexus family, we share common values. Our teams strive to champion: Customer focus; Integrity; Teamwork; Innovation and Professionalism.

‘OMOTENASHI’ MAKES YOU OUR SPECIAL GUEST

Translated from ancient Japanese as ‘hospitality and polite service’, Omotenashi is about much more than excellence of service; it is an ancient concept centred around anticipating the needs of another, even before they arise. Omotenashi influences how we design and engineer our cars at Lexus, and equally how we treat Lexus owners. Not just at the point of sale but over the life of your car and the insurance cover you choose.

Whether as a private, commercial or fleet driver, you’ll experience Omotenashi each time you call Lexus Insurance Services, with friendly staff intent on welcoming you as if you were a guest in their home.